How to Get Started
You do not need to have it all figured out before you call. You just need to take the first step.
*Talk to someone who understands what you are facing.
Here is exactly how the admissions process works at Compass, so there are no surprises. The whole point is to make a hard moment feel manageable.
Four Simple Steps
01
Reach out
Call us or fill out the form on our contact page.
02
Talk it through
We listen, answer your questions, and learn what you are facing.
03
Verify coverage and plan
We check your benefits and recommend the right level of care.
04
Begin
We welcome you in and start your personalized plan.
What Happens on Your First Call
The first conversation is about you, not a sales pitch. You will speak with a real person who listens, answers questions, and helps you understand your options. There is no pressure and no obligation, and everything you share is confidential.
Not sure if Compass is the right fit? A free, confidential consultation is the place to start.
Compass is outpatient and does not provide medical detox. If supervised withdrawal is needed for safety, we will help you find the right place first, then welcome you into IOP or PHP when you are ready.
We will walk you through any paperwork and logistics ahead of time, including check-in details. Your first day includes a thorough assessment so your team can build a plan around your needs. Out-of-town clients can arrange nearby lodging, and check-in mornings are typically Monday through Thursday.
Frequently Asked Questions
What happens on the first call?
You speak with a real person who listens, answers your questions, and helps you understand your options. There is no pressure and no obligation.
How soon can I start?
Timelines vary by situation and verification, but we move as quickly as we safely can. Call us and we will give you a clear picture.
What should I bring on the first day?
We will walk you through paperwork and logistics ahead of time. Mostly, you just need to show up ready to begin.